Monday, September 9, 2019

Canvas no longer supports Internet Explorer


Instructure deprecated functional support of IE11 on August 3rd, which we had previously announced in the Canvas Community in April of this year. This meant that we would no longer be testing and running QA with our releases and updates in IE11. As of August 30th, the IE11 Browser has now had all support and access deprecated since current functionality in IE11 no longer reflects the quality user experience that users have come to expect from Instructure.

Any user who now tries to load Canvas using Internet Explorer is automatically redirected to an "Unsupported Browser" page and provides links to how they can upgrade to a Canvas-supported browser. We would suggest communicating this out to your users and working with your institutional IT teams to ensure that campus equipment be updated with browsers that are supported by Canvas.

If you have any questions or concerns, please contact Learning Technologies via the Helpdesk, or Mark Summey (msummey@emporia.edu), Hind Aati (haati@emporia.edu, or Rob Gibson (rgibson1@emporia.edu).

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